心理學家分享如何在衝突時保持冷靜
“衝突會嚴重影響我們的思維。當我們感覺到威脅時，為了保護自己， 經過多年進化，我們學會了掩飾個人感覺。在我們的世界裡，我們不會像土狼一樣去襲擊獾， 也不會像兔子見到狐狸時逃跑。但我們保護自己的基本反應依然是自動和無意識的。“ - Diane Musho-Hamilton 情緒商數（“E.I”）被定義為“識別和管理自己和他人情緒的能力”。較低E.I. 的人， 很多時候會無法保持冷靜，導致衝突越演越烈；而較高E.I.的人，會較少與人衝突和在壓力下仍能保持冷靜。
衝突是生活中不可避免的。即使是最酷，最冷靜，也是最受歡迎的人，亦會在某時候遇到一定程度的人際關係挑戰。可惜的是，在大多數情況下，人們無法控制事情的發展。
當衝突發生時，我們唯一可以控制的就是我們自己如何反應。這並不是說壓下這些“自動和無意識”的反應很容易，真的不是。
但是我們可以學會認識、接納和管理我們的消極情緒，讓我們可以在某程度上改編這種自然的生理反應。 我們可以學習在任何衝突中保持冷靜，當然包括在爭論時。
給大家分享以下做法： 1. 深呼吸 為什麼：在衝突中能否保持放鬆和精神
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