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Employee Assistance Programs

Employee Assistance Programs (EAPs) serve organizations and their employees in multiple ways, ranging from consultation at the strategic level about issues with organization-wide implications to individual assistance to employees and family members experiencing personal difficulties. As workplace programs, the structure and operation of each EAP varies with the structure, functioning, and needs of the organization(s) it serves.

Benefits of integrating an EAP into employee benefits:

Return on investment

A study of McDonnell Douglas Corporation noted a 4:1 return on investment.

Before deciding to buy an EAP for your team, please ask your organization:

  • Do you have many valuable staffs?

  • Does your team suffer from deadline or other pressures regularly? Does your firm have any assistance or aids in place?

  • Will 10% annual turnover create significant negative impacts?

  • For those staff who cannot be replaced in a short period of time, are they having the same salary range and benefits as similar position in other firms? If yes, how does your firm retain them?


If your answer is Yes to most of the questions, EAP may be an important step to take.

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